Friday, 27 June 2014

Restoran Garunda

Restoran Garuda seems to have been around for a while. It had a simple design, typical of our impression of a traditional Malay food stall. Hence, all of us were surprised to find out that it is actually a new shop opened recently. According to one of the workers here, business is poor due to the lack of a Halal certificate, causing Muslim customers to be hesitant to patronize the shop. Can a Halal certificate alone improve business for Garunda? Nevertheless, this tells us that knowing the requirements and needs of customers are essential in starting up a popular business. Also, this shop’s potential customers could have been attracted to the relatively less costly and wide variety of food in the Changi Village Hawker Centre.

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